News
A hidden note asked the WhatsApp chatbot not to recommend contacting a regulator.
The note appeared on the account deletion page, despite the right to complain recalled by WhatsApp in Europe.
Redact found 102 notes on 80 help pages, without demonstrating that the chatbot followed them.
Signals Corps advises support chatbot operators to assume that their prompts will be read.
Pages can hide text for agents; Signals Corps advises validating any sending of personal data.